Nuance Snowboards values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services. It also explains your rights regarding your personal data and how you can exercise those rights.

Data Collection

We collect various types of personal information when you engage with Nuance Snowboards, whether by visiting our website, purchasing our products, or participating in events or surveys. This information may include:

• Personal identification details: Name, email address, phone number, shipping address.

• Snowboard test information: Height, weight, name, and any other relevant data when testing our products.

Use of Cookies

Nuance Snowboards uses cookies to enhance your experience on our website. Cookies are small files stored on your device that allow us to track certain information about your activity and preferences. We use the following types of cookies:

• Essential Cookies: These are necessary for the functioning of our website, allowing you to navigate and use basic features such as the shopping cart.

• Functional Cookies: These help us remember your preferences (e.g., language settings) to provide a more personalized experience.

• Performance & Analytics Cookies: These cookies gather information on how visitors use our site, such as which pages are visited most often. This helps us improve the website's functionality and your experience.

• Targeting & Advertising Cookies: These cookies are used to show you personalized ads based on your browsing behavior and interests. They also help limit how often you see an ad and measure the effectiveness of advertising campaigns.

You can manage or disable cookies through your browser settings at any time, though this may affect the functionality of the website.

How We Use Your Data

Nuance Snowboards uses your personal data for various purposes, including:

• Processing and delivering your orders.

• Managing your account and ensuring secure transactions.

• Providing customer support.

• Personalizing your online experience by tailoring content and offers to your interests.

• Sending you promotional emails or newsletters if you’ve opted in.

• Running targeted advertising campaigns and measuring their effectiveness.

We may also anonymize and aggregate your data for internal analysis to improve our services and customer experience.

Sharing of Personal Data

We do not sell your personal data to third parties. However, we may share your information with trusted service providers who assist us with various operations, such as payment processing, shipping, or marketing. These partners are obligated to use your data only for the purposes we’ve defined and are required to comply with strict data protection laws.

Additionally, we may share your information if required by law or if necessary to protect our legal rights or prevent fraud.

Data Security

Nuance snowboards takes the security of your personal data seriously. We implement various technical and organizational measures to protect your information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and restricted access to sensitive data.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Data Protection Rights

You have several rights regarding your personal data, and Nuance snowboards is committed to ensuring you can exercise them. These rights include:

• The right to access: You can request a copy of the personal data we hold about you.

• The right to rectification: You can ask us to correct or update any inaccurate or incomplete information.

• The right to erasure: You can request that we delete your personal data under certain conditions.

• The right to restrict processing: You can ask us to limit the use of your data in specific cases.

• The right to object: You can object to the processing of your data for direct marketing or other legitimate purposes.

• The right to data portability: You can request that we transfer your data to another organization.

To exercise any of these rights, please contact us at info@nuancesnowboards.ch. We will respond to your request within one month.

Updates to This Policy

Nuance Snowboards reserves the right to update this Privacy Policy as needed to reflect changes in our practices or comply with legal obligations. Any updates will be posted on this page, and if there are significant changes, we will notify you via email or through our website.